Thank you for visiting and shopping from nakpro.com. Following are the terms and conditions that constitute our Shipping Policy
SHIPPING PROCESSING TIMELINES
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are expecting a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in dispatch of your order, we will contact you through email and telephone.
SHIPPING RATES
- Free shipping on orders value above 500/-
- Rs.50/- shipping charges will be applicable on orders below 500/-
Any item not in original condition, is damaged to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You must return the item within 3 days of your purchase.
We accept returns. You can return unopened items in the original packaging within 3 days of your purchase with receipt or proof of purchase. If 3 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
We do not accept returns or exchanges unless the item you purchased is defective or damaged. If you receive a defective or damaged item, please contact us or e-mail us at 9739093932 or crm@nakpro.com with details of the product and the defect. You can send the item on our Postal address:
Only regular priced items may be refunded. Offer items are non-refundable. After receipt of the returned product if same product is not available in our warehouse or we are not able to arrange ordered product then Refund will be permitted.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Once we receive your return package, your refund will be processed within 5 business days. Please allow another 2 to 4 business days for the credit to post to your credit card account, and an additional 1 to 2 billing cycles for the credit to appear on your billing statement as each bank's processing time varies. Credit will be issued for the original amount that was paid for the merchandise, excluding shipping fees. Refunds will be issued in the original form of payment only.
Email id: crm@nakpro.com
Contact: +91 97390 93932
Monday to Saturday 10am to 6pm